Privacy Policy & Terms of Use
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
CITY GLOW NYC
Privacy Policy & Terms of Use
Last Updated: January 8, 2026
City Glow NYC (“City Glow,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices and rights you have regarding your information.
By using our website, booking services, or purchasing products, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT & WHY
We collect personal information when you voluntarily provide it to us or when you interact with our website, services, or communications.
In-Studio & Point-of-Sale Purchases
When you receive a service or make a purchase at City Glow NYC, we may request:
Name
Email address
Phone number
This information is used to provide receipts (we do not issue paper receipts), communicate about your visit, and support customer service. You may choose whether or not to share this information.
Online Bookings & Purchases
When booking appointments or purchasing products through our website, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment details
This information is required to process payments, complete transactions, ship products, and communicate order or appointment status.
Marketing Communications
If you opt in to marketing communications, we may collect:
Email address
Phone number
This information is used to send promotional emails, text messages, or phone calls related to offers, updates, and announcements. You may opt out at any time.
MOBILE MESSAGING
By providing your mobile number, you consent to receive appointment confirmations and reminders via call or text.
If you opt into marketing messages, you may receive promotional texts or calls.
You may opt out at any time by replying STOP to any message or emailing cityglownyc@gmail.com Message and data rates may apply.
EMAIL NEWSLETTERS
When subscribing to our newsletter, we may collect:
Name
Email address
Optional preferences (such as skincare interests or location)
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
Transactional emails (appointment confirmations, cancellations, receipts) must be managed separately.
CUSTOMER COMMUNICATIONS
When you contact us by email, phone, or messaging, we may collect identifying information to assist you and improve our services.
WEBSITE & TECHNICAL DATA
When you visit our website, we may automatically collect:
IP address
Browser type
Operating system
Pages visited and browsing behavior
Shopping and booking behavior
We use cookies and similar technologies to improve site performance, personalize content, and deliver relevant promotions and advertising.
ADVERTISING ON THIRD-PARTY SITES
City Glow NYC advertises on platforms such as Google and Meta (Facebook/Instagram). If you have provided personal data to these platforms, their privacy policies apply. You may manage ad preferences directly through those platforms.
HOW WE USE YOUR INFORMATION
We use your information to:
Provide services and process transactions
Communicate about appointments, orders, and customer support
Improve our services and website
Send marketing communications (with your consent)
Prevent fraud and maintain security
SHARING YOUR INFORMATION
We do not sell your personal data.
We may share your information with trusted third parties that help us operate our business, such as:
Website hosting and booking platforms
Payment processors
Email and SMS communication providers
Order fulfillment partners
These partners are contractually required to protect your data and use it only to provide services on our behalf.
PAYMENT PROCESSING
Payments are processed through secure, PCI-DSS compliant payment providers. City Glow NYC does not store full credit card numbers. Payment data is retained only as long as necessary to complete transactions.
CONSENT
By providing personal information to complete a transaction or book a service, you consent to its collection and use for that purpose.
AGE REQUIREMENTS
You must be at least 18 years old to use our services independently. If you are under 18, a parent or legal guardian must provide consent. If we learn that data has been collected from a minor without consent, it will be deleted.
WITHDRAWING CONSENT
You may withdraw consent for marketing communications at any time by emailing cityglownyc@gmail.com
DISCLOSURE BY LAW
We may disclose personal information if required by law or if you violate our Terms of Use.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
INTELLECTUAL PROPERTY
All content on this site—including text, images, graphics, logos, and designs—is the property of City Glow NYC or its licensors and is protected by intellectual property laws. Content may not be copied, reproduced, or used for commercial purposes without written permission.
DISCLAIMER
This website and its content are provided “as is” without warranties of any kind. City Glow NYC does not guarantee uninterrupted or error-free operation and is not liable for damages arising from use of the site or services to the fullest extent permitted by law.
GOVERNING LAW & JURISDICTION
This Privacy Policy and Terms of Use are governed by the laws of the State of New York. Any disputes shall be resolved exclusively in New York state or federal courts.
CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of those changes.
CONTACT US
If you have questions about this Privacy Policy or your personal data, please contact:
City Glow NYC
📧 cityglownyc@gmail.com
📍 New York, NY
New!